Prevent Customer Churn and Maximize Lifetime Value
Identify interventions that save customer accounts and increase revenue opportunities.
Churn Prevention no longer has to be complex and time consuming.
InterventionEngine identifies retention and growth opportunities as well as suggests the actions you should take in order to save accounts and capture more revenue.
CO-PILOT FOR CHURN PREVENTION
How InterventionEngine Works
Suggests the interventions most likely to result in positive outcomes.
InterventionEngine identifies opportunities for retention/growth
Connect to Current Data
Connects to existing data sources like CRM, Support Tickets, Analytics, etc.
Identifies Patterns Associated
With Risk Of Churn
InterventionEngine aggregates historical data across CRM, ticketing, feedback, etc. and then searches for similar patterns associated with churned accounts and existing customers.
InterventionEngine averages +90% accuracy in identifying accounts at-risk of churn.
Identify Patterns Associated with Propensity for Growth
InterventionEngine aggregates historical data across CRM, ticketing, feedback, etc. and then searches for similar patterns associated with growing accounts and existing customers.
InterventionEngine averages +90% accuracy in identifying accounts with an aptitude for growth.
Suggests The Ideal Intervention(s)
InterventionEngine learns in real-time, identifying which interventions are most likely to result in a positive outcome.
- Types of intervention
- Timing of intervention
- Recommended Team Member(s)
- Escalation to management
Ready to get started?
Set up a demo with an Intervention Specialist to see if InterventionEngine is a good solution for your business.
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