Prevent Customer Churn and Maximize Lifetime Value

Identify interventions that save customer accounts and increase revenue opportunities.

Churn Prevention no longer has to be complex and time consuming.

InterventionEngine identifies retention and growth opportunities as well as suggests the actions you should take in order to save accounts and capture more revenue.

CO-PILOT FOR CHURN PREVENTION

How InterventionEngine Works

Suggests the interventions most likely to result in positive outcomes.

Suggest Interventions

Identify Risk/Opportunity

InterventionEngine identifies opportunities for retention/growth 

Connect to Current Data

Connects to existing data sources like CRM, Support Tickets, Analytics, etc.

Identifies Patterns Associated

With Risk Of Churn

RISK TREND

InterventionEngine aggregates historical data across CRM, ticketing, feedback, etc. and then searches for similar patterns associated with churned accounts and existing customers. 


InterventionEngine averages +90% accuracy in identifying accounts at-risk of churn. 

Identify Patterns Associated with Propensity for Growth

GROWTH APTITUDE

InterventionEngine aggregates historical data across CRM, ticketing, feedback, etc. and then searches for similar patterns associated with growing accounts and existing customers. 


InterventionEngine averages +90% accuracy in identifying accounts with an aptitude for growth.

Suggests The Ideal Intervention(s)

INTERVENTIONS

InterventionEngine learns in real-time, identifying which interventions are most likely to result in a positive outcome.


Intervention Framework:

- Types of intervention

- Timing of intervention

- Recommended Team Member(s)

- Escalation to management


Ready to get started?

Set up a demo with an Intervention Specialist to see if InterventionEngine is a good solution for your business.

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